Release the power button when the Microsoft logo screen appears. The Surface Pro 7 has been refreshed with 10th Gen Intel Core i3, i5, and i7 'Ice Lake' CPU options for improved performance, and it offers a USB-C port for added connectivity. Press and hold your Surface’s power button for about 20 seconds. This method applies to the Surface Pro 5 (or newer), Surface Book 2 (or newer), and any Surface Laptop, Surface Go, or Surface Studio model. The Surface Pro 7 is Microsoft’s last-gen Windows tablet, one that features Intel’s 10th-gen processors, a microSD card for expandable storage, and 12.3-inch display. The steps to force a shutdown vary depending on your Surface model. Close all open applications, so you don’t lose unsaved data. When you're on your next call or using voice dictation, take advantage of the dual-far-field Studio Mics. Music sounds crisp and clear with the Dolby Audio Premium sound. Force Shutdown and Reboot Your Surfaceįorcefully shutting down your Surface can resolve issues with malfunctioning hardware components-camera, microphone, USB ports, etc. Surface Pro 7 is available in Platinum and Matte Black, and you can get a Surface Pro Signature Type Cover in new colors. You can temporarily disable the antivirus, just to be sure.ĥ. If you use an antivirus, review its settings, and ensure it isn’t stopping apps from accessing your Surface’s camera. Some third-party antivirus or malware protection software have settings that can block an app’s webcam access. Enabling this option grants camera access to applications installed outside the Microsoft Store.Ĥ.
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